Last Updated: November 29, 2025

Privacy Policy

Vantage Carpet Cleaners is committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy describes how Vantage Carpet Cleaners ("we," "us," or "our") collects, uses, and shares information when you use our website or services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you contact us or request a quote, we may collect:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about your service needs

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Schedule and perform carpet cleaning services
  • Send service reminders and follow-up communications
  • Improve our website and services
  • Send promotional materials (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of receiving promotional communications
  • Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Vantage Carpet Cleaners (Vantage Cleaning Services LLC)
Serving Southeast Michigan