Please read these terms carefully before using our services. By engaging Vantage Carpet Cleaners, you agree to these terms and conditions.
By accessing our website or using our carpet cleaning services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Vantage Carpet Cleaners provides professional carpet cleaning, flood cleanup, and related services in Southeast Michigan. Our services include but are not limited to:
Booking: Appointments can be scheduled by phone, email, or through our website contact form. All appointments are subject to availability.
Cancellations: We require at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a cancellation fee.
Access: You must provide clear access to all areas requiring service. If access is restricted or denied, we reserve the right to reschedule or cancel the appointment.
Quotes: All quotes are estimates based on the information provided. Final pricing may vary based on actual conditions discovered during service.
Payment Terms: Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, check, and major credit cards.
Price Match Guarantee: We honor our price match guarantee as outlined on our pricing page. Competitor quotes must be verifiable and for comparable services.
Additional Charges: Additional services requested during the appointment may incur extra charges, which will be communicated before work begins.
We stand behind our work. If you are not satisfied with our service, please contact us within 48 hours of service completion, and we will work with you to resolve any issues. Our guarantee covers workmanship but does not cover:
As a customer, you agree to:
Vantage Carpet Cleaners carries general liability insurance. We take great care in providing quality service, but we are not liable for:
Any claims for damage must be reported within 48 hours of service completion.
We provide services throughout Macomb, Oakland, Wayne, Washtenaw, and St. Clair Counties in Southeast Michigan. Travel fees may apply to locations outside our standard service area.
For emergency flood cleanup services, we make every effort to respond quickly. However, response times may vary based on demand, weather conditions, and technician availability. Emergency services may be subject to additional fees.
All content on this website, including text, graphics, logos, images, and software, is the property of Vantage Carpet Cleaners or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
You agree not to:
Our services are provided "as is" without warranties of any kind, either express or implied. While we strive for excellence, we do not guarantee specific results. Every carpet and situation is unique, and results may vary based on factors including carpet type, age, previous treatments, and stain types.
To the maximum extent permitted by law, Vantage Carpet Cleaners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
You agree to indemnify and hold harmless Vantage Carpet Cleaners, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with Michigan law.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
If you have any questions about these Terms of Service, please don't hesitate to contact us:
By using Vantage Carpet Cleaners' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.